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Privacy Policy

Privacy Policy

Bantam Vape LLC (“Bantam”), understands that your privacy is important.  This Privacy Policy (the “Policy”) describes how Bantam collects, uses and discloses information that we obtain about visitors to our website (the “Site”).  By using the Site or obtaining any product through the Site, you agree to the collection and use of information as outlined in this Policy.  If you do not agree to this Policy, please do not use the Site.

Below are the primary types of information we may gather about our users: 

Information You Provide Us:  Individuals over 18 years of age may browse our Site and see general information about Bantam without submitting any personal information.  However, if you create a Customer Profile, you may provide your name, email address, date of birth, phone and/or fax numbers, business information, and a password.   We may also collect information about you when you initiate communications with us via email, letter, fax or phone.  We may use information that you provide for such purposes as responding to your requests, communicating with you, and customizing future shopping experiences.

Third Party Vendors:  We also utilize third party vendors who will collect your information in order to provide the products and/or services you’ve requested (e.g., e-commerce platforms, credit card companies, fulfillment companies, call centers, marketing companies, and freight companies). 

Cookies:  We may use cookies and other technology to obtain a variety of information, such as your domain name; your browser type and operating system; your IP address and location information; the date and time of your access; the web pages you view, links you click, and the length of time spent on our Site or using the Site; the referring URL, or the webpage that led you to our Site.  Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser.  We can see what pages you click through. The “Help” portion of the toolbar on most browsers will instruct you on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and/or how to disable cookies altogether.

Information from Other Sources:  We may receive information about you from other sources and combine it with the information we collect from you through our Site.  Examples may include, but are not limited to, updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase information, and page-view information from some merchants for whom we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by certain organizations; search results and links, including paid listings (such as sponsored links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers, and information from data providers.

Use of Information:  We may use the information we collect from you on our Site to provide products to you and continually improve our customer service, while developing ways to improve your shopping experience at the Site.  We may also use the information we collect from your to respond to your requests, communicate with you, and customize your use of our Site.  We may also use the information we collect where we think it necessary to protect or defend the rights, property or safety of Bantam and others. Additionally, we may use the information we collect from you to better understand how our users access and use our Site, both on an aggregated and individualized basis, in order to improve our Site and respond to user desires and preferences, and for other research and analytical purposes.  Finally, we may use your information to send you news and newsletters or special offers.

 Sharing of Information:  We respect your privacy, which is why we will only       share your information as follows:

Service Providers:  We may disclose the information we collect from you to third party vendors, service providers, contractors, or agents who perform functions on our behalf.

Business Transfers:  If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to another company.

Legal Process:  We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.

To Protect Bantam and Others:  We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of the Contract or this Policy, or as evidence in litigation in which Bantam is involved.

Aggregated and De-Identified Information:  We may share aggregated or de-identified information about users with third parties for marketing, advertising, research, or similar purposes.  We may share customer information only as described in this statement and with corporate affiliates of Bantam.

Third-Party Links:  Our Site may contain links to third party websites.  Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites.  We are not responsible for the information practices of such third party websites.

Information Security:  While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable for any such occurrences.

Choices:  If you have created a Customer Profile, you can login and add or update certain information at any time.  If you do not want to receive e-mails or other mail from us, simply contact us at store@bantamvape.com - or by mailing us at Bantam Vape LLC, 9001 Aerial Center Pkwy, Morrisville North Carolina US 27560 - and you will be removed from our mailing list.

If you choose to visit www.bantamvape.com, your visit and any dispute over privacy is subject to this Policy and the Contract, including limitations on damages, arbitration of disputes, and application of the law of the State of North Carolina, U.S.A.  If you have any concern about privacy at www.bantamvape.com, please contact us with a complete description of your question or concern, and we will try to resolve it.

We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, at www.bantamvape/privacy.  Changes and clarifications will take effect immediately upon their posting on the Site.  

Yes, we want your email.

In exchange for that, we’ll get your opinion on upcoming flavors, send you free BANTAM swag, and keep you in the loop with exclusive offers. And don’t worry, we aren’t interested in selling our email list, so the only emails you’ll get are from us.

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